It’s swallowed billions of dollars, but has AI lived up to the hype?

It’s swallowed billions of dollars, but has AI lived up to the hype?

Since AI’s most popular offering, OpenAI’s ChatGPT, debuted two years back and made esoteric AI tech accessible to the masses, there has been excitement over intelligent machines taking over mundane tasks or assisting humans in complex work. Geeks declared that costs would drop and productivity skyrocket, eventually leading to ‘artificial general intelligence’, when machines would … Read more

Is artificial intelligence making big tech too big?

Is artificial intelligence making big tech too big?

When ChatGPT took everyone by storm in November 2022, it was OpenAI, the startup behind it, that seized the business world’s attention. But, as usual, big tech is back on the front foot. Nvidia, maker of accelerator chips that are at the core of generative artificial intelligence (AI), is now duelling with Microsoft, a tech … Read more

ChatGPT is a marvel of multilingualism

ChatGPT is a marvel of multilingualism

THE HYPE that followed ChatGPT’s public launch last year was, even by the standards of tech innovations, extreme. OpenAI’s natural-language system creates recipes, writes computer code and parodies literary styles. Its latest iteration can even describe photographs. It has been hailed as a technological breakthrough on a par with the printing press. But it has … Read more

Bill Gates speaks on transformational impact of AI: ‘Job of software engineers will…..’

Bill Gates speaks on transformational impact of AI: 'Job of software engineers will…..'

Microsoft founder Bill Gates doesn’t think that the massive acceleration in the use of artificial intelligence (AI) users will impact the jobs of software engineers. During an interaction with Zerodha founder Nikhil Kamath on his podcast, Bill Gates outlined the transformational role of AI and how it can benefit humanity.  “The amazing thing about this … Read more

The war for AI talent is heating up

The war for AI talent is heating up

That reflects not Mr Altman’s leadership but a broader trend in the technology industry, one that OpenAI itself precipitated. Since the launch of ChatGPT in November 2022, the market for AI labour has been transformed. Zeki Research, a market-intelligence firm, reckons that around 20,000 companies in the West are hiring AI experts. Rapid advances in … Read more

Microsoft President Brad Smith warns of ‘Deepfake’ threat in European elections, urges caution

Microsoft President Brad Smith warns of ‘Deepfake’ threat in European elections, urges caution

In a recent interview with Reuters, Brad Smith, the president of Microsoft, addressed the topic of artificial intelligence (AI) and its potential use in disinformation campaigns during the European Parliamentary elections. Speaking from Stockholm, Smith revealed Microsoft’s ambitious plan to invest 33.7 billion Swedish crowns ($3.21 billion) into expanding cloud and AI infrastructure in Sweden … Read more

Microsoft AI push may boost domestic laptop sales

Microsoft AI push may boost domestic laptop sales

Equipped with the capability to independently execute complex AI algorithms, these devices are expected to have a growing impact on overall PC shipments, despite restricted release this year, they added. According to a consensus of three industry analysts surveyed by Mint, PC shipments are expected to stabilize this year following a 6% dip in 2023. … Read more

India well positioned to leap ahead of developed worlds with AI: Sundar Pichai

India well positioned to leap ahead of developed worlds with AI: Sundar Pichai

“For India and other emerging countries, technology shifts are opportunities to catch up or leap ahead,” Pichai said.  India was unlikely to match developed countries in personal computing penetration, but in mobile adoption, more people gained access than in previous generations, Pichai elaborated.  Many people skipped landlines and went straight to cellular phones. With each … Read more

Big tech’s great AI power grab

Big tech’s great AI power grab

The comparison with the famously capex-happy energy industry is apt not just because of the sums involved. AI needs vast amounts of processing power. And that processing power needs vast amounts of electricity. On May 2nd Bob Blue, chief executive of Dominion Energy, one of America’s biggest utilities, said that data-centre developers now regularly ask … Read more

Customer care: How the bot army will shrink the outsourcing pie

Customer care: How the bot army will shrink the outsourcing pie

“While customers can choose different modes of contact—touch (in a branch), type (on the website), tap (chat banking on WhatsApp) and talk (call the contact centre and interact with the voice assistant)—we see an increasing preference for digital self care,” said Anjani Rathor, chief digital experience officer, HDFC Bank, pointing at the increase in such … Read more